Tray Harder · Effective July 16, 2026 · Version 1.3
Read this first. Tray Harder is not a medical device, not registered as one with any regulator, and has not been validated for clinical use. It is a personal tracking tool. The wear timer, streak count, freeze markers, and compliance percentages depend on you manually starting and stopping sessions and on data you enter. None of it is suitable as evidence of treatment compliance in any clinical, insurance, or legal dispute. Always follow your licensed orthodontist's instructions.
By downloading, installing, or using Tray Harder, you agree to these Terms. If you do not agree, do not use the app.
Contents
In these Terms, the following words have the meanings set out below:
By downloading, installing, accessing, or using Tray Harder, you confirm that:
If you do not agree to these Terms, delete the App from your Device and cease all use immediately.
We may update these Terms at any time. We will note the effective date and version at the top of this document. Continued use of the App after a revised version is posted constitutes acceptance of the revised Terms.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use Tray Harder on any Apple-branded Device you own or control, solely for your personal, non-commercial purposes.
You may not:
If you complete the Pro Unlock purchase, the license above is expanded to include access to Pro features on any Device associated with your Apple ID, subject to Apple's Family Sharing rules. The Pro Unlock is a license to access additional features, not a purchase of software.
Tray Harder offers a single optional in-app purchase: the Pro Unlock, a non-consumable, one-time purchase. Once purchased, it is associated with your Apple ID and does not expire, require renewal, or involve any recurring charges.
The price of the Pro Unlock is set in the App Store and may vary by country or region. The price displayed in the App at the time of purchase is the price you will be charged. We may change the price at any time; any change will not affect purchases already completed.
All payments are processed by Apple through the App Store. We do not collect, process, see, or store your payment details. By completing a purchase, you agree to Apple's payment terms. Any billing disputes must be directed to Apple.
The price shown in the App Store may or may not include applicable taxes, depending on your location. Apple is responsible for collecting and remitting taxes where required by law.
If you delete and reinstall the App, upgrade to a new Device, or otherwise lose access to the Pro Unlock, you can restore your purchase using "Restore Purchase" within the App. This queries Apple's systems to verify your prior purchase. An internet connection is required. We are not responsible for purchase restoration failures caused by Apple's systems, network issues, or changes to your Apple ID.
All purchases are final and non-refundable except as required by applicable law or as provided by Apple's refund policies. To request a refund, use Apple's refund process at reportaproblem.apple.com. We have no ability to issue refunds directly and do not have access to your payment information.
If you are located in a jurisdiction that provides statutory refund or cancellation rights (for example, the EU 14-day cooling-off right for digital content, or analogous rights under the UK Consumer Contracts Regulations or Israeli consumer protection law), those rights are not affected by these Terms. In the EU and the UK, the right to a 14-day cooling-off period for digital content may be expressly waived by the consumer at the time of purchase; Apple's App Store checkout handles any such waiver. To exercise any statutory refund or cancellation right, contact Apple directly.
The Pro Unlock supports Apple Family Sharing. If you enable Family Sharing for the App in your App Store settings, members of your Family Sharing group may access Pro features. Family Sharing is controlled and governed entirely by Apple.
The core features of Tray Harder — including the wear timer, compliance calendar, tray schedule, gentle reminders, progress photos, before/after share card, compliance CSV, treatment recap, streak tracking, pain log, and care guide — are available at no cost. The Pro Unlock is entirely optional and currently unlocks home-screen and lock-screen widgets, the Apple Watch app, the Live Activity, and the orthodontist PDF report. Pro features may change in future updates as described in Section 12.
You will not, and will not permit any third party to:
You acknowledge that the App's outputs (wear-time data, streak counts, freeze markers, compliance percentages, "Wrapped" summary statistics, pain log entries, and every other derived statistic) are not suitable as evidence and are not intended as evidence in any clinical, insurance, regulatory, employment, or legal proceeding or dispute. If, despite this acknowledgment, you elect to present, cite, submit, or rely on any App output in any such proceeding or dispute, you do so entirely at your own risk and accept that we will not validate, certify, attest to, or otherwise support the accuracy or admissibility of those outputs. See Section 8 (Medical Disclaimer) and Section 11 (Indemnification).
The App, including its code, design, user interface, visual elements, animations, icons, and typography, is owned by the Developer and is protected by copyright and other applicable intellectual property laws. All rights not expressly granted to you in these Terms are reserved.
"Tray Harder" is the name used by the Developer for this App. It is not currently registered as a trademark in any jurisdiction. To the extent any unregistered common-law rights exist in the name, those rights belong to the Developer. You may not use the name in a manner that suggests affiliation with or endorsement by us without our written permission. Nothing in these Terms grants you any rights in the name beyond fair-use referential use.
If you send us feedback, suggestions, or ideas about the App ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free, irrevocable, perpetual license to use, reproduce, modify, and incorporate that Feedback without any obligation to compensate you. You represent that you have the right to provide such Feedback.
The App incorporates open-source software components, including but not limited to Expo SDK, React Native, Drizzle ORM, and react-native-iap. Each such component is subject to its own license terms. Use of the App does not grant you any additional rights to those components beyond what their respective licenses provide.
All Content you enter into Tray Harder — including your treatment plan, wear session records, progress photos, pain log entries, appointments, and notes — belongs to you. We claim no ownership over your Content.
Because Tray Harder stores all data locally on your Device and has no cloud backend, we have no technical ability to access, view, recover, restore, or use your Content. Your Content is entirely in your control.
You are solely responsible for the accuracy, completeness, and legality of all Content you enter. You represent that you have all necessary rights to enter such Content and that doing so does not violate any third-party rights or applicable laws.
Tray Harder stores data only on your Device. We do not offer a cloud or off-device backup service. If your Device is lost, damaged, replaced, restored, factory-reset, or if the app is uninstalled, all data within Tray Harder is permanently lost and cannot be recovered by us. We are not responsible for any loss of data from any cause.
The App lets you generate share-ready items (a before/after image, a treatment-recap image, a compliance CSV, and — with the Pro Unlock — an orthodontist PDF report) and hand them off to the iOS share sheet. Once you share an item outside the App, it is no longer under the App's security controls. You are solely responsible for how you handle, store, or transmit shared items. Do not share treatment-related items with anyone you do not trust.
To motivate adherence, the App may automatically apply gamification adjustments — for example, marking up to two missed days per calendar month as "streak freeze" days so that an unbroken streak is preserved. By using the App, you acknowledge and consent to these automatic adjustments. The markers are visual aids only and have no medical, dental, clinical, or evidentiary meaning. The exact rules may change in future updates without notice.
Tray Harder is not a medical device. It is not registered as a medical device with any regulator. It has not been validated for clinical use. Nothing in the App is medical, dental, or orthodontic advice.
Tray Harder is a personal tracking and motivational tool. It does not, and is not intended to:
Reliance and accuracy. The wear timer relies on you manually starting and stopping sessions and is subject to user error, missed toggles, double-toggles, device clock anomalies, time-zone changes, daylight-saving transitions, sandboxed storage limitations, iOS bugs, and operating-system constraints. Wear-time values, compliance percentages, streak counts, freeze markers, "perfect day" markers, "Wrapped" summary statistics, pain log entries, and every other derived output of the App are estimates derived from data you entered and from your toggling behavior. Do not rely on them as accurate, complete, or authoritative.
Not evidence. The App's outputs are not suitable as evidence and are not intended as evidence of compliance, treatment adherence, treatment progress, pain experienced, or any clinical fact in any clinical, dental, orthodontic, insurance, regulatory, employment, or legal proceeding or dispute, including any dispute with an orthodontist, dental practice, aligner manufacturer, insurer, employer, or third party. If, despite this disclaimer, you elect to present, cite, submit, or rely on any App output in any such proceeding or dispute, you do so entirely at your own risk and on your sole responsibility. We will not provide affidavits, certifications, validations, statements, expert testimony, or any other support in connection with any such proceeding or dispute, and we are not capable of attesting to the accuracy of any user's recorded data.
Pain log. The pain log feature is a personal journaling tool. It is not a clinical pain assessment, is not validated against any clinical scale, and must not be used in place of professional consultation. If you experience significant or worsening pain during aligner treatment, contact your orthodontist or a medical professional.
Always follow your orthodontist. If any guidance, instruction, schedule, or recommendation from your orthodontist conflicts with anything shown in the App, follow your orthodontist. The App's defaults are conventional but generic; your orthodontist's prescription is specific to you.
No liability for outcomes. We are not responsible for any treatment outcome, dental-health consequence, orthodontic delay, refinement requirement, additional cost, pain, discomfort, or other harm of any kind arising from your use of, reliance on, or misuse of Tray Harder — including any harm arising from inaccurate, missed, mis-toggled, or fabricated data within the App, and including any decisions you, your orthodontist, your insurer, or any third party make in connection with the App's outputs.
Healthcare providers. If you are a dental, orthodontic, or other healthcare provider considering recommending Tray Harder to your patients, you do so at your sole discretion and remain solely responsible for your patients' clinical care, treatment plans, monitoring, and outcomes. The App is not a clinical decision-support tool, has not been validated for clinical use, and is not appropriate as a substitute for in-person professional monitoring. By recommending the App, you accept full responsibility for any reliance your patients place on its outputs, and you agree that the limitations and disclaimers in these Terms and the Privacy Policy apply equally to your patients' use of the App.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, FITNESS FOR ANY MEDICAL, DENTAL, ORTHODONTIC, OR CLINICAL PURPOSE, ACCURACY, RELIABILITY, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
WE DO NOT WARRANT THAT: (A) THE APP WILL MEET YOUR REQUIREMENTS; (B) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE APP — INCLUDING WEAR-TIME RECORDS, COMPLIANCE PERCENTAGES, STREAK COUNTS, FREEZE MARKERS, "WRAPPED" RECAP STATISTICS, PAIN LOG SUMMARIES, OR ANY DERIVED STATISTIC — WILL BE ACCURATE, COMPLETE, OR RELIABLE; (D) ANY ERRORS IN THE APP WILL BE CORRECTED; OR (E) THE APP WILL BE COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE, OR IOS VERSION.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE IN SUCH A JURISDICTION, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY YOUR LOCAL LAW, AND YOU MAY HAVE ADDITIONAL RIGHTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR ANY:
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP; ANY CONTENT OBTAINED FROM THE APP; UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; OR ANY OTHER MATTER RELATING TO THE APP.
WE SHALL NOT BE LIABLE FOR ANY HEALTH, DENTAL, ORTHODONTIC, OR OTHER CLINICAL OUTCOME — INCLUDING TOOTH MOVEMENT, RELAPSE, REFINEMENTS, EXTENDED TREATMENT, ADDITIONAL TRAYS, ADDITIONAL APPOINTMENTS, ADDITIONAL COSTS, PAIN, OR DISCOMFORT — ARISING OUT OF OR RELATING TO YOUR USE OF, OR RELIANCE ON, THE APP, REGARDLESS OF THE THEORY OF LIABILITY, AND REGARDLESS OF WHETHER YOU, YOUR ORTHODONTIST, OR ANY THIRD PARTY MADE ANY DECISION INFLUENCED BY THE APP.
THIS APPLIES WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US (VIA IN-APP PURCHASE) IN THE TWELVE MONTHS PRECEDING THE CLAIM; OR (B) USD $10.00.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE LIMITATION OF LIABILITY FOR PERSONAL INJURY CAUSED BY NEGLIGENCE OR FOR CERTAIN CONSUMER CLAIMS. IF YOU RESIDE IN SUCH A JURISDICTION, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER LOCAL LAW. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE LAWS OF ANY JURISDICTION WHERE YOU RESIDE.
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Developer from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
We may assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with that defense.
We may release updates to the App through the App Store. Updates may add, modify, or remove features, fix bugs, or address security issues. Some updates may be required for the App to continue functioning correctly. We are not obligated to provide updates, to maintain any particular feature, or to continue developing or supporting the App, and we may discontinue the App at any time.
We may modify, suspend, or discontinue any feature of the App, including features unlocked by the Pro Unlock, at any time and without notice. We will use reasonable efforts to announce material removals of Pro features in an in-app notice or App Store update notes. To the maximum extent permitted by applicable law, we are not liable to you or any third party for any modification, suspension, or discontinuation of the App or any feature.
We may revise these Terms at any time and will update the effective date and version at the top of the page. Continued use of the App after a revised version is posted constitutes acceptance of the new Terms.
You may terminate this agreement at any time by deleting the App from your Device. Prior obligations (including indemnification for past acts) survive termination.
We may terminate or suspend your license to use the App immediately, without notice or liability, if you breach any provision of these Terms.
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
If you are a consumer resident in a jurisdiction whose mandatory consumer protection laws apply to your use of the App (such as an EU member state, the UK, or Israel), nothing in this Section prevents you from invoking the mandatory consumer protection provisions of your country of residence, and the courts of your country of residence shall also have jurisdiction over any claim brought under those mandatory provisions.
Before initiating any formal dispute, contact us at alignertrack.app@proton.me and attempt to resolve the dispute informally. We will try to resolve any complaint within 30 days of receiving your notice. Many disputes can be resolved quickly through direct communication.
If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the competent courts located in Israel, and you consent to personal jurisdiction and venue in such courts. The preceding sentence is subject to any mandatory consumer protection rights you have under Section 14.
To the extent permitted by applicable law, any claim or cause of action arising out of or relating to the App or these Terms must be filed within one (1) year after the claim or cause of action arose. Claims filed after this period are permanently barred. Some jurisdictions do not allow such limitations on consumer claims, and this limitation may not apply to you.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed from these Terms. The remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. A waiver of any right or provision is effective only if in writing and signed by us.
Section headings in these Terms are for convenience only and shall not affect interpretation.
The following terms apply because Tray Harder is distributed through the Apple App Store. They are required by Apple and supplement the rest of these Terms.
You acknowledge that these Terms are concluded between you and the Developer only, and not with Apple Inc. ("Apple"). The Developer, not Apple, is solely responsible for the App and its content.
The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in Apple's Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
The Developer is solely responsible for providing maintenance and support services with respect to the App, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the Developer's sole responsibility.
The Developer, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, the Developer, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
The App and related documentation are "Commercial Items," as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202. If the App is being acquired by or on behalf of the U.S. Government, the Government's rights in the App and documentation will be only as specified in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, and will be consistent with those rights granted to all other end users pursuant to these Terms.
You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
You agree to comply with all applicable third-party terms of service when using the App, including Apple's Media Services Terms and Conditions. You also represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and the Developer regarding Tray Harder and supersede all prior and contemporaneous agreements, representations, and understandings between you and us with respect to the App.
In the event of any conflict between these Terms and the Privacy Policy, these Terms shall control, except with respect to privacy-related matters, where the Privacy Policy shall control.
These Terms do not create any partnership, joint venture, employment, franchise, or agency relationship between you and the Developer.
Tray Harder is published by an independent individual developer. It is not a company, partnership, or any other legal entity, and it is not affiliated with any company, hospital, dental practice, orthodontic provider, or aligner manufacturer.
For questions about these Terms, please contact:
We aim to respond within 5 business days. For App Store purchase or billing issues, please contact Apple directly at reportaproblem.apple.com.